Privacy Policy

1. Who we are

Zafbot FZ-LLC ("we", "us", "our") is a website design and development company registered at FDRK8185, Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates. Questions about this policy can be sent to hello@zafbot.com or +971 54 362 8924.

2. Information we collect

When you contact us through our enquiry form, email, telephone or WhatsApp, we may collect: your name, business name, email address, phone number, details of your current website, your project requirements, budget indications and any other information you choose to provide.

3. How we use your information

We use the information you provide to respond to your enquiry, prepare quotations, deliver our services, manage our client relationship with you, and meet legal or accounting obligations. We do not sell your personal information.

4. Legal basis and consent

We process enquiry information on the basis of your consent (given when submitting the form) and, where we work together, to perform our agreement with you. You may withdraw consent for marketing communication at any time by contacting us.

5. Sharing of information

We only share information with service providers necessary to operate our business (for example, email and hosting providers), and only to the extent required. We may disclose information where required by applicable law.

6. Data retention

We keep enquiry information only as long as needed to handle your enquiry and any resulting project, and to comply with legal obligations, after which it is deleted or anonymised.

7. Cookies and analytics

This website may use essential cookies required for its operation and, where enabled, privacy-respecting analytics to understand how visitors use the website. You can control cookies through your browser settings. [Editable: list the specific cookies/analytics tools used once configured.]

8. Security

We apply reasonable technical and organisational measures to protect your information. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Your rights

Subject to applicable UAE law, you may request access to, correction of, or deletion of your personal information by contacting hello@zafbot.com.

10. Third-party links

Our website may link to third-party services (such as WhatsApp). Their handling of your information is governed by their own privacy policies.

11. Changes to this policy

We may update this policy from time to time. The "Last updated" date above reflects the latest revision.

12. Contact

Email hello@zafbot.com · Phone +971 54 362 8924 · FDRK8185, Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, UAE.